CVS Pharmacy at 12280 Lake Underhill Road, Orlando

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Reviews of CVS Pharmacy

  • 1
    R Johnson
    Posted at Dec, 29 2018
    Terrible pharmacy. I had Pneumonia and had to go to the doctor after work to get prescriptions written, and by that time it was getting late. They prescribed me an uncommon yet strong antibiotic and told me not to waste any time filling it so that I could start taking it immediately. I scrambled to the Target pharmacy and they were able to fill the other prescriptions, but not the antibiotic because they did not have it. It was almost closing time, but I could see on my phone the the CVS down the street was close enough. I got there about 10 minutes BEFORE closing time and the gate was shut. At this point I was so sick and just too fatigued to make that a big deal but I could see the pharmacist through the window just sitting lazily in front of her computer. At this point I was thinking, you know what, I just want to sleep, but I do not want to have to come back here tomorrow just to find out that they do not have the medicine. So, I tapped on the window and said that I just have a question she VERY rudely snapped at me "No, we are closed." Huh, I looked at my phone then back at her then back at my phone. Actually, no, you don't close for 7 minutes. I held up my script and in my hoarse voice "Please can you just let me know if you HAVE these at all? I have pneumonia and I do not want to drive all around town looking for this tomorrow. Just please, just check." Not once did she move from that computer. She just snapped back again, "we are closed. You should have gotten here earlier. I cannot help you right now. You will have to come back tomorrow." She was not nice about it at all. Her tone, her body language. It was as if she was taking out her bad day on me. I really got pissed at that point. Here I am, sick as a dog, and you closed before you are supposed to and all I want to know is simply DO YOU HAVE IT OR NOT. How hard is it to walk yourself over to a shelf standing right behind you and, using your miraculous power of sight, look to determine whether or not there is a bottle of medicine labeled Suprax sitting there? Less than 5 seconds is how long it would have taken to help me out. She could have just looked and given me thumbs up or down and I would have been satisfied. I left that place and I have NEVER gone back in. Nor will I ever go to this CVS for anything ever. It is not that hard to smile and be polite. I had a simple problem that a 2 year old child could have solved, but she CHOSE not to help me because she didn't FEEL like it. I do not recommend this CVS.
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Opening hours

Sunday 10:00 AM — 06:00 PM
Monday 08:00 AM — 09:00 PM
Tuesday 08:00 AM — 09:00 PM
Wednesday 08:00 AM — 09:00 PM
Thursday 08:00 AM — 09:00 PM
Friday 08:00 AM — 09:00 PM
Saturday 09:00 AM — 06:00 PM

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